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Tacoma Art Museum

Welcoming All to Museum Halls

Making Headlines for Art

Tacoma Art Museum has shaped the region’s creative identity for more than 85 years, but even beloved institutions can fade from the daily conversation. Between pandemic closures and leadership transitions, TAM needed renewed visibility and relevance. JayRay partnered with the museum to spark fresh attention through strategic media relations, helping new exhibits, bold programming and community stories reach audiences locally and nationally.

GUIDING THOUGHT

When budgets are tight, story becomes your strongest currency. For cultural institutions, earned media isn’t just visibility — it’s credibility. By building trusted relationships with journalists and leading with timely, meaningful stories, museums can expand their reach, shift perception and invite new audiences through the doors.

Stories Worth Sharing

We elevated TAM’s presence through a steady drumbeat of story-driven outreach from exhibition announcements to curated press previews and artist interviews. Custom media lists, built from deep regional knowledge and national tools, ensured the right stories reached the right audiences.

Each month, we tracked placements and momentum, refining outreach based on what resonated. We also aligned advertising strategy with PR timing, ensuring paid and earned efforts worked together — not separately — to amplify visibility and impact.

Built on Trust and Timing

Strong PR starts with strong relationships. We partnered closely with TAM’s leadership, curators and staff to uncover stories with depth and deliver them with clarity and speed. Their openness and collaboration made it possible to move quickly and stay relevant.

We also invested in relationships with media — showing up for previews, building familiarity with reporters and becoming a trusted source (one local TV lifestyle show host regularly called us from the Museum’s lobby). That trust opened doors to broader coverage, including national placements that expanded TAM’s reach well beyond the region.

Results: Flourishing

Earned media became a powerful growth engine, generating an average of 18 placements per month across local, regional and national outlets. Coverage included TV features and expanded media attention in Seattle. When TAM partnered with the City of Tacoma on a Black Lives Matter mural, our media outreach helped increase community artist participation.
18+ media mentions per month