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Photo showing Tacoma Community College students posing for a photo in their cap and gowns on graduation day

Tacoma Community College

Launch Into What's Next

A World of Opportunity

As pandemic-era uncertainty lingered, Tacoma Community College faced a familiar challenge with new urgency: declining enrollment. They needed a fall campaign that would re-energize interest, reflect the real lives of their students and motivate action across different audiences. Starting in May 2022, JayRay helped TCC show prospective students that no matter their path, there was room for them — and momentum waiting.

Guiding Thought

Trust grows when students feel represented. Authentic stories and adaptable messaging create connection – doing what a single headline can’t: inviting students to imagine themselves there.

Photo of Tacoma Community College students studying and interacting at a table

A Message for Every Starting Point

Instead of a single enrollment message, we developed a modular campaign system that spoke to distinct audiences. From high school students taking their first step toward college to adult learners finishing a diploma or pivoting careers, each message met students where they were.

We brought the campaign to life across animated digital ads, direct mail, brochures, posters and website touchpoints, ensuring the work appeared consistently wherever prospective students encountered TCC during the critical fall enrollment window.

Photo of a person looking at a Tacoma Community College poster on a brick wall as they walk by

Real Students, Real Stories

We partnered closely with TCC’s internal team to refine messaging that could flex across audiences and platforms. Rather than relying on stock photography, we featured real TCC students, grounding the campaign in authenticity and lived experience.

To broaden access and relevance, we translated campaign messaging into four additional languages, ensuring more families could see, understand and connect with the opportunity TCC offers close to home.

photo of a phone with Tacoma Community College ads displaying on it
Photo of Tacoma Community College campus with flowering trees in the forefront

Results: Opportunity, Activated

Fall quarter 2022 exceeded expectations, with new student enrollment increasing 30% over the previous year. Beyond the numbers, the work helped reposition TCC as an accessible, welcoming place for learners at every stage.
photo of a group of Tacoma Community college students taking a selfie together
30% increase in new student enrollment